On November 23, the Congress Palace in **Sirmione** will host the fortieth conference organized by **ANFFAS Desenzano**, in collaboration with the Municipal Administration. The event, titled “WORDS THAT HEAL: How Language Changes Perceptions and Influences Outcomes,” aims to explore the importance of language in healthcare and social contexts.
### Conference Objectives
This meeting is aimed not only at specialists and operators in the healthcare and social-healthcare sectors but also at a broader audience, including the general public. Communication plays a fundamental role in personal services, contributing to patient well-being and improving the quality of interactions among professionals. The words used can profoundly influence perceptions and outcomes in various areas of care.
### Prominent Speakers
Among the speakers at the event are notable figures in the field of communication. Alessandro Lucchini, an expert trainer in professional writing and communication techniques, teaches at prestigious universities such as IULM and Bocconi. Lorenzo Carpanè, a trainer and communication consultant active at the University of Bolzano, will share his expertise to enrich the discussion. The meeting will be introduced and coordinated by Raffaela Avigo, a psychologist and scientific director of ANFFAS onlus Desenzano.
### Professional Accreditation
The conference is accredited for healthcare professions (ECM) and for Social Workers, thus providing a valuable opportunity for professional updates in the sector.
For further information or to register, you can contact ANFFAS Desenzano at 030.9111955 or via email at [amministrazione@anffasdesenzano.it](mailto:amministrazione@anffasdesenzano.it).
Italian Version
