AO Desenzano del Garda Highlights Staff Training as Key to Healthcare Quality
Staff training is considered by this organization a strategic leverage to confirm – and in some aspects redefine – the corporate model, a model that places the user with their needs at the center of public intervention.
With these words, the general director of the AO di Desenzano del Garda, Doctor Angelo Foschini, addresses a topic of great interest, both conceptual and especially practical, at a time when the continuous improvement of the quality of the services provided and their constant monitoring are once again prioritized.
Dr. Foschini continues: “In this context, training itself is an irreplaceable activity because it involves people and figures who, as they develop professionally, contribute decisively to the quality of the company’s output, that is, the health of the citizen, which is the most valuable asset for everyone and for society itself.”
The role of training in healthcare improvement
The director of health of the Azienda, Professor Alfonso Castellani, reiterates: “It is precisely in this regard that ample space has been dedicated to staff training, and a structure has been created to operate at best. In fact, the Office, excellently led by Dr. Rossella Goglioni, has made a qualitative leap, moving from an educational activity almost exclusively aimed at professional requalification to targeted interventions resulting in meaningful quality impacts not only within our organization.”
Professor Castellani concludes with an interesting piece of information: “Many of our courses – for example, the course for operating room nurses and the clowning on the hospital ward course for pediatric nurses – have seen high participation from students from other healthcare organizations, including outside the region.”
Projects and collaborations for training
To make the training intervention a “real tool for change aligned with the overall organization,” the Office’s activities are designed, implemented, and verified in close collaboration with specialists from various sectors and those specifically dealing with organization.
“Of particular significance,” concludes Professor Castellani, “is the new agreement with the Università di Brescia concerning the nurse training course: 80 positions have been allocated to our organization.”
This figure already recognizes a role that is certainly not secondary. On the contrary.