Desenzano Tourist InfoPoint Faces OTP Over Unethical Promotion Practices

Desenzano’s Tourist Infopoint faces allegations from OTP, an association representing over 800 beds, for allegedly favoring hotel bookings over the non-hotel accommodation sector. The controversy stems from a 2025 incident where OTP claims their inquiry via a fictitious family name received a response listing only hotels, despite the Infopoint being funded by the local tourist tax paid by all accommodation types.

OTP asserts that Infopoint staff directed tourists solely to hotels, neglecting the growing extrahotel sector, which now surpasses hotels in visitor numbers and revenue contribution by a narrow margin. The association has publicly shared the email correspondence and has reported the issue to authorities while awaiting further investigation.
Italian Version